Policy key definitions:
- “I”, “our”, “us”, or “we” refer to the business, [Lostock Junction Ltd and trading names Barton Hill Travel and Armchair Destination Management].
- “you”, “the user” refer to the person(s) using this website.
- GDPR means General Data Protection Act.
- PECR means Privacy & Electronic Communications Regulation.
- ICO means Information Commissioner’s Office.
- Cookies mean small files stored on a users computer or device.
Processing of your personal data
Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.
When booking Services with us:
- Lawful basis: Consent
The reason we use this basis: If you confirm a booking with us your details and those of the end clients that you pass to us will be held on file to enable us to contact you in regards to your booking and the services we are providing.
We process your information in the following ways: Held on file for your booking with us only.
Data retention period: We will continue to process your information until you withdraw consent or it is determined your consent no longer exists.
Sharing your information: From time to time we do share your personal information and that of the end clients with third parties such as hoteliers, coach hire companies, attraction locations, restaurants and any other services you ask us to book. This is in order to facilitate your bookings and travel arrangements with us. Your information in this instance is only ever used for your booking with us as detailed in the accepted quotation and itinerary received by you.
If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.
Your individual rights
Under the GDPR your rights are as follows. You can read more about your rights in detail here;
- the right to be informed;
- the right of access;
- the right to rectification;
- the right to erasure;
- the right to restrict processing;
- the right to data portability;
- the right to object; and
- the right not to be subject to automated decision-making including profiling.
You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.
Data security and protection
We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information.
Email marketing messages & subscription
Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. Any email marketing messages we send are done so through an EMS (email marketing service provider). An EMS is a third party service provider of software / applications that allows marketers to send out email marketing campaigns to a list of users.
Any email marketing messages we send are in accordance with the GDPR and the PECR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences, you can also unsubscribe from all MailChimp lists, by following this link, otherwise contact the EMS provider.